Delivery and Shipping

GoStraps offer FREE trackable worldwide international shipping 

STANDARD SHIPPING TIMES:

US and Canada: 7 - 16 days

Australia and New Zealand: 7 - 19 days

Europe: - 17 days

Latin America: 10 - 25 days

Africa: 10 - 25 days

Other countries: 14 - 30 days

Busy Season: 20 - 40 Days

Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. 

We do not ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

SHIPPING POLICY

1. The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time and order processing time.

2. Order processing time might take up to 1-4 business days. Processing includes checking, packing, and sending your orders to the post office.  After all these procedures, the tracking number will be provided to you via email.

If you place your after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

3. Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

4. Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control, and comes down to the individual shipping service used, or any possible security/customs hold-ups. If your item has not arrived in the time specified above, please contact our support team who will be able to assist you further.

SEPARATE SHIPMENTS

1. When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to your Local currency for you.

ORDER CANCELLATION AND CHANGE REQUEST

We accept 12 hours’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Please contact us here.

Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to get a hold or cancel your order after the 12 hours period but without guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.